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AY ACE Co.,Ltd.
Frequently Asked Questions
Q1.
Can you handle execution or operational management?
No.
AY ACE does not provide execution, management, or operational outsourcing services. Our services are limited to advisory support and the provision of decision-making inputs for management decisions. We do not accept requests intended for task execution or progress management.
Q2.
Do you support task management or project management?
No.
Task and project management require execution and operational involvement, which are outside our scope. AY ACE supports decision-making by clarifying what should be decided and what criteria should be used.
Q3.
Can we request AI tool implementation or system development?
No.
AY ACE does not provide AI tool implementation support, system development, or business automation services.
We use AI only as a tool to assist with structuring and evaluation, but we do not undertake implementation or operations.
Q4.
Do you provide advice on investments or financial products?
No.
AY ACE provides services that do not fall under financial instruments business, investment management, or investment advisory/agency services. Advice related to investment decisions or financial products is outside our scope.
Q5.
What is your engagement model?
Our standard engagement model is a monthly advisory retainer.
Rather than one-time tasks or deliverables, we provide ongoing support to continuously improve decision quality.
Q6.
Do you deliver formal deliverables?
Our contracts are not structured around the delivery of formal outputs.
We may provide structured information, issue notes, and decision-making inputs as needed. However, we do not create or deliver operational manuals, systems, or workflow documentation.
Q7.
Can you support overseas offices or multinational teams?
Yes.
We support decision-making in multilingual and fully online environments, ensuring that teams can make decisions based on the same assumptions regardless of distance or language.
However, we do not provide translation or interpretation services as a substitute.
Q8.
What types of companies use your services?
We typically work with companies such as:
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Companies with overseas operations or multinational teams
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Executives who require structured decision support
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Companies that execute internally but need decision-making assistance
Q9.
What should we consult with you about first?
For the initial consultation, your challenges do not need to be fully defined.
We start by understanding your current situation and areas of uncertainty, then proceed by clarifying assumptions and structuring the key decision issues.
Q10.
How does contracting and payment work?
AY ACE provides services based on formal contracts and invoices.
For details on contract structure and pricing, please refer to the “Contracts & Pricing” page.